The measures we take against Covid-19
Today, our priority is to host you under the best conditions and to continue to offer you a magical experience, in absolute safety on-board our Yachts and on the quays.
Our teams have therefore worked to implement a Charter of Commitment to protect you and have also made the booking procedure more flexible to facilitate the organization of your upcoming events.
Ensuring social distancing between participants
To avoid simultaneous arrivals, we organize greeting time slots with the event organizer. Measures are taken to adhere to social distancing in all areas and a one-way flow system has been created all around the route.
Wearing masks as required
Masks must be worn by our teams and our participants in all areas. Everybody must have one.
Limiting the number of participants in our venues
For everybody’s comfort and safety, we have limited the number of participants in our venues and we have reviewed the capacities of our different halls and rooms.
Enhanced cleaning of all areas
We have enhanced the cleaning of the reception areas and the rooms, which are disinfected regularly according to a specific procedure using anti-viral cleaning products.
Cleaning hands at all times
Water and soap or hydroalcoholic gel dispensers are available to you in all areas.
Adapting our catering offerings
We have adjusted our catering offerings to adapt to the sanitary measures, without compromising on the quality of our services.
Our staff are committed to keeping you safe
All of our teams have been trained to comply with and enforce social distancing and safety measures, as well as all the preventive measures that we have specifically put in place.
Flexibility in our booking conditions
We are aware that this exceptional period is having an impact on business activity and may create uncertainty about the future.
To make the organization of your events more flexible and comfortable, we have reviewed our General Terms and Conditions of Sale. Our booking conditions are therefore more flexible to your benefit until March 2021.
Therefore we can currently allow you to:
• Book without paying a deposit for events with a total value of less than €10,000
• Get a credit note for a cancellation up to 2 weeks before the date of the event
• Delay your event at no cost up to 2 weeks before it is due to be held
Now more than ever, our vocation is to reassure you and to involve you in the creation of new experiences with us.
Please feel free to contact our dedicated sales team here.