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Check the meas­ures that we are taking against Covid-19 to protect your health.

The measures we take against Covid-19

Today, our prior­ity is to host you under the best condi­tions and to continue to offer you a magical exper­i­ence, in abso­lute safety on-board our Yachts and on the quays.
 
Our teams have there­fore worked to imple­ment a Charter of Commit­ment to protect you and have also made the book­ing proced­ure more flex­ible to facil­it­ate the organ­iz­a­tion of your upcom­ing events.

  • Ensuring social distancing between participants

    To avoid simul­tan­eous arrivals, we organ­ize greet­ing time slots with the event organ­izer. Meas­ures are taken to adhere to social distan­cing in all areas and a one-way flow system has been created all around the route.

  • Wearing masks as required

    Masks must be worn by our teams and our parti­cipants in all areas. Every­body must have one.

  • Limiting the number of participants in our venues

    For every­body’s comfort and safety, we have limited the number of parti­cipants in our venues and we have reviewed the capa­cit­ies of our differ­ent halls and rooms.

  • Enhanced cleaning of all areas

    We have enhanced the clean­ing of the recep­tion areas and the rooms, which are disin­fec­ted regu­larly accord­ing to a specific proced­ure using anti-viral clean­ing products.

  • Cleaning hands at all times

    Water and soap or hydroal­co­holic gel dispensers are avail­able to you in all areas.

  • Adapting our catering offerings

    We have adjus­ted our cater­ing offer­ings to adapt to the sanit­ary meas­ures, without comprom­ising on the qual­ity of our services.

  • Our staff are committed to keeping you safe

    All of our teams have been trained to comply with and enforce social distan­cing and safety meas­ures, as well as all the prevent­ive meas­ures that we have specific­ally put in place.

Flexibility in our booking conditions

We are aware that this excep­tional period is having an impact on busi­ness activ­ity and may create uncer­tainty about the future.
 
To make the organ­iz­a­tion of your events more flex­ible and comfort­able, we have reviewed our General Terms and Condi­tions of Sale. Our book­ing condi­tions are there­fore more flex­ible to your bene­fit until March 2021.

 
There­fore we can currently allow you to:
 
• Book without paying a deposit for events with a total value of less than €10,000

• Get a credit note for a cancel­la­tion up to 2 weeks before the date of the event

• Delay your event at no cost up to 2 weeks before it is due to be held
 

Now more than ever, our voca­tion is to reas­sure you and to involve you in the creation of new exper­i­ences with us.
 
Please feel free to contact our dedic­ated sales team here.