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FAQ

Location & accessibility

Where are the Yachts and Salons located?

Our Yachts and Salons are docked at two Parisian ports. You will find them in west­ern Paris at Port de Javel and in east­ern Paris at Port Henri IV. Please note that for cruises you may embark at other ports, under certain condi­tions. 
Please see our prac­tical Inform­a­tion page for further details.

Are the ports easy to access?

Port de Javel and Port Henri IV are in the center of Paris and are well served by public trans­port (metro and RER). If you choose to come by car, you can also park close to or at both ports. Please see our prac­tical inform­a­tion page for further details.

Are you closed on some days?

No, we are open every day and all year when there are events to be organ­ized.

Do you offer access to people with disabilities?

The Paque­bot / the Salons and the Liberty Barge offer disabled access.

Services & equipment

Are Wi-Fi and a sound system available in your venues?

We provide you with access to Wi-Fi in our sites on the quays: the Salons, the Atelier and the Liberty Barge. All of our Yachts and Salons are equipped with a sound system for back­ground music and a HF micro­phone. 

What is the hosting capacity of your Yachts and Salons?

As each of our venues are differ­ent, please take a look at the page Yachts and Salons

Can I choose the service providers for my event? (activities, florist, etc.)

Lenôtre is our preferred part­ner for gast­ro­nomy. For other types of service providers, our sales team will be very happy to answer your request.

Can traditional and electronic cigarettes be smoked on-board?

It is abso­lutely possible to smoke in the external areas: upper decks, quays and terraces. 

Can we play background music inside and outside the spaces on the quays and on the Yachts?

Indoor back­ground music must adhere to a certain limit in terms of decibels; back­ground music can be played outdoors until 11 pm.

Services

What happens on a “standard” cruise?

  • 8 pm: we welcome your guests on-board and offer them a drink on the upper deck, weather permit­ting. 
  • 8.30 pm: the Yacht leaves the quay for a 2 hrs 30 jour­ney in the heart of Paris. A seated meal is served or a cock­tail recep­tion is held accord­ing to your choice.
  • 11 pm: the cruise ends and the Yacht returns to the port from which it depar­ted. 
  • 12 am: this is the end of your even­ing and your guests go home.

Are the schedules of the different service providers flexible?

Yes, the sched­ules are entirely custom­iz­able and adapt­able accord­ing to your agenda.

Can we plan a specific route with stop-off points?

All of our cruises can be custom­ized as you wish: it is up to you to choose the times, depar­ture and arrival points, and everything that happens in between!

Do your Yachts and Salons host several events at the same time?

The space you have chosen is reserved exclus­ively for you, with the excep­tion of the Don Juan II Restaur­ant. Other than your guests, our crew will also be there for the jour­ney, to assist you through­out your event.

Who are the staff on-board and how is the service provided?

A full crew will be avail­able to serve you for your event. The sail­ing crew includes a captain and a sailor, as well as a stew­ard who you can contact at any time. As for the comfort of your guests, Maîtres d’ will take care of service, and the Chefs from the Maison Lenôtre will be in the kitchen.

Is there a dress code to be respected on-board?

There is no dress code, but for your comfort you should note that the paving on the quays and the parquet floor boards on the Yachts may make wear­ing high heels complic­ated.

Can we plan to release fireworks or lanterns or to throw petals (or confetti)?

Unfor­tu­nately, the City of Paris strictly forbids fire­works and releas­ing lanterns. As for throw­ing flower petals and confetti, we prohibit this to avoid any damage. 

Are animals accepted on-board?

Small, clean anim­als are author­ized.

Can we dance on the boats?

Abso­lutely! Most of our Yachts and Salons have dance floors.

Are your services suitable for children?

Chil­dren are welcome on-board. We can offer them food and furniture to suit their needs and activ­it­ies can be offered as an option. Please note that all of our Yachts and Salons meet safety stand­ards for host­ing the public, partic­u­larly chil­dren, and that we also have life jack­ets for chil­dren.

Can we customize the internal and external decoration of the Yachts and Salons?

Provided that it does not cause any damage, any fitting out is possible: creat­ing parti­tions, custom­ized banners, dress­ing rooms, changes to the furniture, crock­ery, etc. our staff on-board can also change their outfits to suit the theme of your event.

It is possible to sleep on the boats?

No, it is not possible to sleep at our venues.

Catering

Can we bring the alcohol / food of our choice?

Under certain condi­tions, you can bring your own food and drink. Our sales team will be happy to provide you with more specific inform­a­tion on this subject.

Is it possible to eat outdoors?

Weather permit­ting, we encour­age you to enjoy the upper decks of our Yachts for meals under the Parisian sun. The Liberty Barge offers a terrace that is perfectly suited to cock­tail recep­tions.

Is it possible to adapt the menus on offer?

All the menus can be adap­ted accord­ing to your specific diet­ary require­ments and any aller­gies.

Sailing

What happens if there is a flood?

There are several levels of flood­ing that may prevent sail­ing within Paris city limits. As the bridges in Paris are old and low, the only route possible in the event of flood­ing is towards the Marne (depart­ing from Quai Henri IV) and Boulogne (depart­ing from Javel) 

If the flood­ing reaches level 2, we will offer one of our venues on the quays to host your event.
 

What happens in the event of an emergency?

Our teams on the Yachts and in the Salons are trained to provide first aid and have appro­pri­ate equip­ment. In partic­u­lar, there are defib­ril­lat­ors on all of our boats. 

If neces­sary, the river police can be noti­fied rapidly and will be there in a few minutes, regard­less of where the boat is at the time of the alert. 

Our boats also have insur­ance certi­fic­ates that can be provided at your request.
 

 

Is it possible to get seasick on the Yachts?

It is very rare. Sail­ing on the Seine does not gener­ally cause seasick­ness as the boats have a flat bottom, which makes them very stable.

COVID-19

Have your Yachts and venues on the quays re-opened?

We are pleased to be able to welcome you once again onto our Yachts and in our venues on the quays, subject to the rules on social distan­cing. For further inform­a­tion, please contact our sales depart­ment: contact­s@ydp.fr

Is it now possible to visit the Yachts and Salons?

We organ­ize visits by appoint­ment and in compli­ance with the sanit­ary protocol in place. This protocol is aimed at protect­ing you and our teams: for more inform­a­tion on our commit­ments, click here. Please contact our teams to plan your next visit: contact­s@ydp.fr

Are measures taken to disinfect and clean your venues?

We are taking several meas­ures to ensure your safety. We have enhanced the clean­ing of the recep­tion areas and the Salons, which are now disin­fec­ted regu­larly accord­ing to a specific proced­ure using anti-viral clean­ing products. The frequency at which our clean­ing depart­ment works has also been increased. 

Our teams also ensure that all our spaces are regu­larly vent­il­ated and it should be noted that the main­ten­ance of our air condi­tion­ing systems is subject to an in-house proced­ure that meets regu­lat­ory stand­ards.

Finally, please note that we have spaces in the open air that are suit­able for hold­ing your events, such as the decks on our boats or even the Nework Salons, which have large retract­able glass roofs.

Are measures being taken regarding the hosting capacity and the organization of movement between different places?

For every­body’s comfort and safety, we have revised the host­ing capa­city of our Yachts and Salons. We have also taken the initi­at­ive of limit­ing the number of parti­cipants at each event.

In the event that we cannot host all of your guests due to these restric­tions, we can propose the broad­cast­ing of your event in our spaces on the quays at the Nework Salons or the Liberty Barge. 

With regard to organ­iz­ing move­ment in the venues, we have taken meas­ures to comply with social distan­cing. A flow system has been estab­lished through­out the route and is indic­ated using very clear signs: mark­ing on the floor, one-way flow, inform­a­tion panels, etc.

If you wish to store pack­ages or equip­ment from outside, pack­ages and mail boxes must be placed in quar­ant­ine for 72 hours. If possible, this is marked out on the ground before hand­ling. In the event that quar­ant­ine is not possible, mandat­ory protect­ive meas­ures such as clean­ing hands with hydroal­co­holic gel and wear­ing dispos­able gloves must be applied.

A cloak­room service is provided during events.

If you have any further ques­tions about the organ­iz­a­tion of your event, please feel free to contact our teams who will be ready to meet your needs: contact­s@ydp.fr.

What health and safety measures are being implemented to comply with health standards?

Face masks must be worn by you and our teams inside all spaces.
From when you arrive and at your request, we provide masks accord­ing to your needs. All guests must wear one if they wish to move around the spaces reserved for the event they are attend­ing. 

Through­out the whole route, you and your guests will also have water points and hydroal­co­holic gel distrib­ut­ors.

Please note that all of our teams have been trained to comply with and enforce social distan­cing and safety meas­ures, as well as all the prevent­ive meas­ures that we have put in place.

In the event that there is a proven or suspec­ted case of COVID-19, our teams are trained in how to apply an appro­pri­ate clean­ing and disin­fect­ing proced­ure.

Are measures taken with regard to on-site catering?

All of our cater­ing offer­ings (break­fast, lunch and breaks) have been adap­ted to comply with sanit­ary meas­ures, without comprom­ising on the qual­ity of our services.

We offer you “cock­tail buffet” formats that require minimal hand­ling in the kitchen, without sacri­fi­cing the qual­ity of the produce. Our adap­ted cater­ing offer­ing makes you inde­pend­ent when you are dining and ensures a completely safe path­way.